Sanova Hygiene Solutions Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our
services, visit our website, or interact with us. We comply with the UK GDPR, the Data Protection Act 2018,
and other applicable privacy laws.
Information We Collect
We may collect: Identity information, Contact information, Service details, Payment information,
and Technical data (e.g., IP address, browser type).
How We Collect Information
We collect personal data via direct communication, website enquiries, contracts, and networking.
How We Use Your Information
To provide services, issue quotes/invoices, communicate with you, comply with laws, and improve services.
Lawful Basis for Processing
Contract, Legal Obligation, Legitimate Interests, Consent.
Data Sharing
We do not sell or rent your data. We may share it with service providers, legal/regulatory bodies,
and insurers.
Data Storage and Retention
Customer records: 6 years, Financial records: 7 years, Marketing data: until consent withdrawn.
Your Rights
Access, correction, deletion, restriction, objection, withdraw consent, portability.
To exercise rights: info@sanovahygiene.com | 0333 335 7327
Cookies and Website Tracking
Sanova Hygiene Solutions Ltd (“we”, “our”, “us”) uses cookies and similar technologies on our website to enhance your browsing experience, analyse website performance, and provide personalised content.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to site owners.
How We Use Cookies
a) Strictly Necessary Cookies – Essential for the website to function, such as enabling navigation and remembering preferences.
b) Performance & Analytics Cookies – Help us understand how visitors use our site to improve functionality and content.
c) Functionality Cookies – Remember choices (e.g., language) to provide a more personalised experience.
d) Marketing & Advertising Cookies – Track browsing activity to deliver relevant ads and measure campaign effectiveness.
Third-Party Cookies
We may use third-party services such as Google Analytics and social media platforms. These providers may set their own cookies in accordance with their privacy policies.
Managing Your Cookie Preferences
You can accept or reject non-essential cookies via our cookie banner or by adjusting browser settings. Blocking some cookies may impact website functionality.
Changes to This Cookie Policy
We may update this policy to reflect changes in technology, law, or our business practices.
Security
We take technical and organisational measures to protect your data. Sanova Hygiene Solutions Ltd – Privacy Policy
Changes to This Policy
We may update this policy; latest version will be on our website.
Contact Us
Sanova Hygiene Solutions Ltd
Email: info@sanovahygiene.com
Phone: 0333 335 7327
Address:
Office 152, 60 Tottenham Court Road,
Fitzrovia, London,
United Kingdom,
W1T 2EW